Outbound Live Agent Services

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Outbound Live Agent Services

Outbound calling can place a heavy burden on your resources. With the vast amounts of time and effort necessary to complete each campaign, it can be very difficult to efficiently complete them from inside of your organization. However, these campaigns often provide key research and generate additional revenue necessary for moving your business forward.

Our Blended approach to Outbound Live Agent services makes even the most complex projects seem simple. We complete market research, customer satisfaction surveys, event registration and more with complete detailed analytics at fully scalable prices. Between our ability to staff highly skilled outbound live agents based on your needs and scalable prices, we are dedicated to bringing you the results that you need for less.

We are also able to handle outbound sales and marketing calls for any number of verticals. From Business-to-business (B2B) to Business-to-customer (B2C), our agents can serve as direct extensions of your sales and marketing teams, giving you additional resources at a fraction of the cost.

Market Research Surveys

Conducting market research is one of the most time consuming and costly ventures for businesses. However, that precious insight often means the difference between a mediocre period and a great one. Using our trained agents, we can give you the results that you need - and state of the art reporting and analytics - for a fraction of your price.

Event Coordination and Registration

Hosting an event? Need a cost-effective and efficient way to reach out to everyone for registration? Our outbound live agents can handle the entire project - from building the ideal script to completing the calls quickly, all while generating the maximum attendance.

Customer Satisfaction Surveys

With the importance of customer satisfaction at an all-time high, being in-tune with your customers is quintessential in moving your business forward. The best way to do so is by getting feedback directly from them. Our outbound live agents can distribute the surveys while our state-of-the-art reporting portal provides you with the analytics necessary to fully understand their results.

Legal - Major cases/Recalls

We know that legal cases and recalls are some of the most time-sensitive and pressing matters when it comes to running a business. That's why our outbound agents are trained with the speed and efficiency necessary to get the word out to all of your retailers as quickly as possible, giving your company one less hassle to deal with.

Click here or call 877-487-9679 to get more information on our Outbound Live Agent Services.

Services:

  • Lead generation & qualification
  • Market research data collection
  • Telesales
  • Telemarketing
  • Collection reminders
  • Appointment setting
  • Licensed insurance sales
  • Seminar and event registration
  • Mystery shopping
  • Payment protection program sales
  • Warranty program sales