Business Benefit

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Business Benefits

Contact Automation provides you with simple turnkey solutions that enable you to focus on your core business. We work with you to uncover the customized solution that works best for your company - with no hidden costs. As a complete package, we build, implement, host, monitor, and maintain the service for you. Along with your custom solution, you receive access to our state-of-the-art reporting portal so you can increase your customer retention. Our custom-designed applications are built specifically with your customers in mind, allowing you to increase satisfaction while reducing cost.

Our services provide many unique benefits:

  • Provides customers with access to data 24/7
  • Minimizing capital expenditures for new hardware and facility requirements
  • No recurring service agreement fees as are standard for proprietary software and hardware licenses
  • Contact Automation can use new technology across multiple customers
  • The quicker return on investment will allow Contact Automation to discard older technologies and adopt better ones if warranted
  • Leveraging Contact Automation volume pricing for telecom and data transport
  • Flexible contract and payment terms including credit card billing
  • Real-time web based reporting along with customized reporting capability
  • Flexible, scalable, cost-effective communication solutions
  • Custom development to meet specific client requirements