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Depending on the IVR application requirements some instances require for voice data to be
captured and recorded. Contact Automation can transcribe this data using our advanced
transcription services that allows for data to be transcribed in 24 hours. Any format,
any length, Contact Automation can transcribe the recorded voice and return the transcribed
text to you in any format. We automatically transmit the recorded voice files to our dynamic
web tool that allows our transcriptionist to transcribe them and return the transcribed text.
We offer custom solutions, high quality transcripts and unmatched reliability.
We can provide a full range of automated transcription services for a variety of business needs.
We have partnered with multiple vendors to provide a competitive suite of transcription tools
for our customers. Our tools range from address change content to survey data comments for
quality assurance.
Sample Transcription Applications include:
Address Change that can't be completed with ASR
Recorded Comments "Survey Applications"
Lead Generation Name & Address
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