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Contact Automation's IVR technology will assist your company in achieving the highest level of call automation. Our professional services team is dedicated to providing your customers with a superior level of user experience. Specification documents are created during the discovery process, to assure a thorough call analysis appropriate for your line of business. The Contact Automation team is committed to a unique and profitable end-to-end experience for all your automation needs.
Available Services
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User Interface Development
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Voice User Interface Design
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Call Flow Analysis
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Development
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System Integration
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Prompt Detail Design
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Project Management
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Business Requirements Development (BRD)
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Quality Assurance and Testing
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Voice Application Tuning
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System management, operations, and administration
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Click here to get more information on Contact Automation's Professional Services.
If you need assistance with your telephony application, Contact Automation's Professional Services team can help you. We can develop and assist with an existing application hosted in your site or build and host your application for you. We have a team of Application Telephony Engineers that are dedicated in assisting with unique customer requirements including IVR engine development, integration assistance, existing application changes or even development for on-premise applications.
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