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Virtual ACD provides a Virtual call center solution that can answer and route calls from anywhere
to anywhere in the United States. Contact Automation's Virtual Call Center provides your company
with a highly configurable auto attendant that can answer calls with multiple levels of automation
and route them to several locations based on a preconfigured call flow. With Virtual ACD your
business can afford a call center look and feel without the expense associated with setting up a
costly contact center. Virtual ACD is built on an interactive voice response platform that provide
limitless routing and menu options. Virtual ACD provides reporting and administration via a
real-time web interface.
Features:
Professional voice recordings
Unlimited menu capabilities
800 or local access
Multiple levels of routing available
Real-time web based administration and reporting
Flexible payment options and terms
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