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Outbound Automation
Outbound call automation can disseminate calls to multiple locations or large groups of people in a
very short period of time. Applications can be designed specifically for a one time campaign,
sales contest or product promotion or even an ongoing notification service. Outbound call
automation provides a powerful substitute to manual phone calls. Contact Automation provides
customer friendly administration tools for delivering calls in various pre determined time frames.
Outbound Automation automates the distribution of a voice message to a large volume of voice
destinations. This service utilizes the power of spoken words to communicate personally with
many individuals at once.
Service Features:
100% Hosted pay as you go
Web or touch-tone phone access for input of voice and delivery of message
Web access for real time status reports
Delivery to live person, voice mailbox or answering machine
Immediate or scheduled delivery options
Highly configurable delivery options including phone, e-mail, and fax.
Create and deliver messages with the help of touch-tone prompts using our toll-free number.
Record a WAV file using your PC for rapid upload.
Dynamically handle redials of busy signals and non-answering numbers.
The ability to deliver and report on live or machine answered numbers.
Interactive voice response capability with transfer functionality.
Payment processing.
Standard Do Not Call checks.
Outbound Automation allows companies to improve the efficiency process by:
Contacting hundreds or even thousands of people simultaneously
Reduces the need for live operators and/ or improves agent productivity
Reduces costs and saves time
Example Outbound Applications:
Appointment Scheduling and Reminders
Lead Generation
Political Polling
Payment Reminders / Collections
Fundraising Efforts
Product Recall
Marketing Outbound Applications
Click here or call 877-IVR-WORX to get more information on Outbound Automation
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